Financial & Enterprise
ROI Design Calculator
Make the business case for design
Role
Product Design · Frontend
Timeframe
2024
Outcome
Shipped
Overview
Every design team eventually hits the same wall: the budget meeting. This calculator turns design work into the language that room speaks — conversion, retention, support costs — so the case for design walks in with numbers instead of adjectives.
The problem
Design's impact is felt everywhere but quantified almost nowhere. Leaders approve what they can measure — and when design can't show a number, it gets treated as a cost to trim instead of an investment that compounds. Good work loses budget fights to weaker work with better spreadsheets.
The approach
- 1
Modeled the levers design actually moves — conversion, retention, support load — into a projection anyone can open, edit, and defend in front of a CFO.
- 2
Designed sensible defaults so the first credible estimate takes 30 seconds — because a tool that needs an afternoon never gets opened.
- 3
Made the output a board-ready summary that drops straight into the deck, because a number only matters if it travels.
The outcome
A shipped tool that moves design from the cost line into the revenue conversation — and hands every team that uses it the argument they were missing.
Next case study
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